If for any reason you are not fully satisfied with your purchase, you have 14 days from the date of delivery to contact us to return your order.
All items being returned must be pre-arranged, and either organised to be returned by the purchaser, or we are happy to arrange this on your behalf (for a 15% charge to cover collection costs - min. £30), and items MUST be in their ORIGINAL PACKAGING and in a re-saleable condition. Returns can be arranged Monday - Friday 9am - 5pm
Once received back at our returns depot, a refund will be issued.
If you believe that any of our Products are of an unsatisfactory quality/damaged, please immediately contact Customer Services on firstname.lastname@example.org
Please also send us photographs of any alleged defects so that we may assess the situation.
44-46 Front Street
Tyne And Wear